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The Razer Extended Warranty does not apply to batteries. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. If you are a customer outside of the U.S. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Please consult the product documentation provided by the product manufacturer for details. If you need product or warranty support with your third-party product, please contact the product manufacturer. Razer does not offer a warranty for third-party products. Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer.
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Refurbished products not purchased from will have a 90 day warranty period. Refurbished Products purchased from will have the lesser of a 1 year warranty period or the warranty period as stated above. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Razer Rechargeable Batteries for Wireless DevicesĪll new Products will have the Warranty Periods listed above, subject to applicable local law. Razer Speaker Systems and Broadcaster Devices You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). Please see our warranty policy for a complete review of our warranty policy. Switch off the mouse then connect it to your PC using the supplied USB cable. Once the update is successful, click "NEXT". Wait until the update process is complete. Select your device and click "NEXT" to proceed.Ĭonnect the wireless USB dongle to your PC and click "UPDATE". If you are using a laptop, make sure it is plugged into a wall outlet. 110202 or later before attempting this update, and update the firmware of your Mouse Dock Pro/Hyperpolling Wireless Dongle first before updating your mouse. Important: For Mouse Dock Pro and Hyperpolling Wireless Dongle users, ensure you are on Synapse 3 version. Fixed the get profile 5 button assignment fail issue.Improved Bluetooth connectivity stability.Added Dynamic lighting support, smart dimming, and start up animation feature.Razer HyperSpeed Wireless (2.4 GHz) / Bluetooth / Speedflex Cableġ.8 m / 6 ft Razer Speedflex Type C cableĪdvanced Lift-off/Landing distance customizationĬompatible with Mouse Dock Pro and Wireless Charging Puck for wireless charging Razer™ Optical Mouse Switches Gen-3 rated for 90 million clicksĤ-way Razer HyperScroll tilt wheel with electronically actuated notched and free-spinning modes Up to 32 hours with the Razer HyperPolling Wireless Dongle and Mouse Dock Pro * (constant motion at 8000 Hz)Įrgonomic right-handed design with injection molded rubber grips Up to 110 hours on Razer HyperSpeed Wireless (constant motion at 1000 Hz) Hybrid On-board and Cloud Storage (4+1 profiles) Up to 750 inches per second (IPS) and 70 G accelerationĨ000 Hz with Mouse Dock Pro and Razer HyperPolling Wireless Dongleġ3 Razer Chroma™ lighting zones with full underglow and true 16.8 million customizable color options This makes it extremely difficult to use the peripherals in lower light conditions and I was wondering if anyone knows of a fix for this or if this is some kind of bug in the software? The only other fix that I am aware of after hours of searching is to switch OFF the Chroma Apps in the Connect Module but this does nothing at all for me.Īny assistance would be very much appreciated as this is extremely frustrating for me.True 30,000 DPI Focus Pro optical sensor with 99.8% resolution accuracy As soon as I switch back to Windows, the keyboard and mouse light up again. When I am playing a game, none of the profiles work at all and the keyboard and mouse are dark. When I am not playing a game I can get the profiles to work by manually switching them in the Synapse 3 software but cannot get them to switch in any other way, shape or form. I have the Chroma Connect, and Chroma Studio modules installed. I have Razer Synapse 3.8.930.91517 (latest as of 9/26/23) installed and have multiple Chroma Profiles installed that I like to use from time to time.